Refund policy
Last Updated: June 2026
Welcome to Dharmistha Store. We strive to provide quality products and customer satisfaction.
Returns
We accept return requests only under the following conditions:
- The product received is damaged, defective, or incorrect.
- The return request is submitted within 7 days of delivery.
- The product is unused and returned in its original condition and packaging.
To initiate a return request, please contact us at:
Email: dharmisthastore@gmail.com
Please provide your order number and clear photos of the product for verification.
Non-Returnable Items
The following items are not eligible for return:
- Products damaged due to misuse or mishandling by the customer.
- Used products.
- Customized or personalized products.
- Products marked as non-returnable on the product page.
Refunds
Once the returned product is received and inspected, we will notify you of the approval or rejection of your refund request.
If approved:
- Refunds will be processed within 7-10 business days.
- The refund amount will be credited to the original payment method used for the purchase.
Damaged or Incorrect Products
If you receive a damaged, defective, or incorrect product, please contact us within 48 hours of delivery by emailing:
Email: dharmisthastore@gmail.com
Cancellation Policy
Orders may be cancelled before they are shipped. Once an order has been dispatched, cancellation requests may not be accepted.
Contact
For any return, refund, or cancellation-related inquiries, please contact:
Email: dharmisthastore@gmail.com